IT support problems are expensive and frustrating and it’s easy to get discouraged when your experience doesn’t meet your expectation.
Listen to this mini podcast episode to get my take on why most of the frustrations you experience are really just symptoms of the same root issue.
Do you wrestle with any of these IT headaches?
“I feel like I’m paying for the same problems over and over.”
“Why do I have to do all the thinking? Shouldn’t my IT support consultant be coming to me with suggestions?”
“I feel like every month I have a different person in my office. It’s like a revolving door.”
“When I have a computer problem, I need IT support now, not in 8 hours.”
“I don’t want to explain the same things over and over. Shouldn’t my IT support guys write this stuff down and save it somewhere?”